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Ask the AI

How to ask the AI assistant to change your website, and how to fix a question you have already sent.

Do this

  1. Open AI assistant at the top right of the editor. On the company home screen the same button is called Ask AI.
  2. Write what you want in plain words: "shorten the headline", "add a part about our opening hours".
  3. Attach a picture or a film with the + button when showing is easier than describing.
  4. Read through the change on the website beside you.

What happens next: the change sits in your draft, exactly as if you had made it by hand. Visitors see it once you publish, and you can always go back through version history.

What it is

Every website has a built-in assistant. You tell it what you want in plain language - "make the heading shorter", "add a section about our opening hours", "put the phone number in the footer" - and it changes your website for you.

You open it with AI-assistent at the top right of the editor - on a phone the same button in that bar, showing only the star. On the company home it is Fråga AI, also top right. It is the same assistant and the same conversation either way. You do not need to know any special words. Write the way you would to a colleague.

Examples of what you can ask:

  • Change text, photos, layout, colours, and pages on the website you have open
  • Create another website in your company ("skapa en ny hemsida för …"). It starts as an unpublished draft with the business name you give. When it is ready you get a clear Open button (not only a text link). If the request is unclear, you get a choice: keep editing this website, or start a new one
  • Help with services, customers, and payments, with next steps as cards with big buttons when that helps, not walls of text alone

You can send pictures too - use the + button, paste one in, or, on a computer, drag the file straight from your folder onto the message box.

Ask about one thing on the page

You do not have to describe where something is. Click the text, the card, or the section you mean, and a small star appears next to it. Press the star and a little box opens with that thing's own words at the top, so you can see what you are pointing at before you type.

  • A heading or a paragraph also gets Skriv om and Korta ner, which give you a few alternatives to pick from. Picking one replaces the text.
  • A card in a list - a service, an opening time, a person - can be asked about, but has no rewrite buttons. A card holds several fields, so there is no single line for one answer to go into. Your question goes to the assistant with that card attached.
  • A whole section works the same way as a card. Its star sits in the section's own row of buttons.

If you move or delete a card while that box is open, the first send stops and says the card moved. The box stays open showing the card that is there now, so you can look before you send again.

Send a film

You can attach a film the same way you attach a picture, one film at a time. The assistant both watches it and listens to it, so the fastest way to explain something is often to record your screen or your shop and talk over it: "this button is the wrong colour, make it blue". The film is saved to your media library at the same time, so the same clip can go straight onto your website.

How much the assistant gets to watch depends on your plan: 30 seconds on the free plan, 60 on Starter, 120 on Pro and Max. If the film is longer, the message box offers to trim it for you, and trimming takes about as long as the part being kept. Where your browser cannot do it, you are told where to shorten the film instead. The whole film is uploaded either way - only how much the assistant watches is limited.

If you ask to replace a film and none is uploaded, the assistant asks for one. You can then either pick a file or paste a link - YouTube, Vimeo, or a direct link to a film file. A YouTube or Vimeo link is added as a player; a direct link is fetched and saved as your own file.

See what the assistant did

Open the small work row above an answer to see a short numbered list. It can show that the assistant read the page, planned the next step, searched the web, or made a change. The list stays concise, while Show more reveals useful details for a specific step when there are any.

This is an activity log, not a technical transcript. It describes what the assistant actually did without exposing internal instructions or private background text.

Deciding how much it may do on its own

Just below the message box you choose between Auto and Ask. On Auto the assistant makes safe changes straight away. On Ask it shows you what it wants to change and waits for your yes.

Whichever you pick is remembered for that website. Close the editor, come back tomorrow, and it is still set the way you left it.

Either way you are covered: before the assistant changes anything, SnabbSajt saves a restore point, so one press puts everything back (version history). The same is true when you ask for a change directly on the page instead of in the chat - a small message appears afterwards with an Undo button that takes back exactly that change, and nothing else you have done since.

Paste a link into your question and the assistant reads that page for real, instead of guessing. For example:

Look at https://bygg-konkurrent.se and tell me what they do better than us.

It reads the headings and the text on that page and tells you what it saw. Want their prices page too? Paste that link in the same message. Three pages per message at most.

Three things are worth knowing:

  • It only reads links you paste yourself. It never picks an address on its own and never follows a link it found inside a page it read. That is a safety rule: a stranger's page must never be able to send the assistant somewhere else.
  • It never copies their words. It describes what the page says and then writes your own words, from your own facts. Images, logos and colours never come across.
  • After it reads a page it asks before changing anything, even if you normally let it work on its own. You always click yes.

If a page cannot be read it says so plainly. It never answers as if it had read a page it could not open.

Paste your own address and it does not read it again. It answers from the website it already has in front of it. Moving an old website in is a different job: use Import, where you confirm the website is yours.

Reading a page costs about what a search costs, plus a little for the text it read. Three pages in one message is a few kronor, not a few öre.

What it costs

Asking the assistant to do something spends AI credits. Editing your own website

  • typing, moving sections, changing colours - is always free. Only AI help costs credits.

You do not have to keep count. When you start running out, a line under the message box tells you roughly how much is left - "about 2 images left" - and when the credits run out it becomes a box saying AI help is paused. You cannot send another request until you top up, but your website, your editing and publishing all keep working exactly as before. The box also names the date your monthly credits refill, if you would rather wait.

If you were invited to someone else's account you see the same thing, but topping up is the account owner's job.

Fixing a question you already sent

Sent something and immediately spotted a typo, or realised you asked for the wrong thing? You do not have to start over.

  1. Move the mouse over your message (on a phone, the buttons are always there).
  2. Press the pencil to change it.
  3. Fix the text. You can remove an image or add another one at the same time.
  4. Press Send.

The assistant answers your new question instead of the old one.

You can do this to any message in the conversation, not just the last one. If you change something you asked earlier, everything the assistant said after it is replaced too - because those answers were replying to the old question.

Going back to what you asked before

Your first version is never thrown away.

After you change a message, hover it again and you will see 2/2 with a small arrow on each side. Press the left arrow and you are back on your original question, with the original answers underneath it. Press the right arrow to return to the new one.

So changing a message is always safe: nothing is deleted, and you can look at both versions whenever you like.

Changes to your website stay

This is the one thing worth knowing.

Going back to an earlier question changes the conversation. It does not automatically change your website back. If the answer you are replacing had already edited your website, those edits are still there.

So when you replace an answer that changed something, we ask you first:

  • Keep the changes - your website stays as it is now.
  • Undo the changes - we undo what that answer did, where we still can. If you have edited the same thing again since, that particular change cannot be undone, and we tell you how many we managed.

Either way, your live website keeps showing the old content until you press Publish again.

When you cannot edit

The pencil disappears for a moment when:

  • the assistant is still writing an answer,
  • you have sent several messages and they are waiting their turn,
  • the assistant has asked you to approve something and is waiting for you.

Wait for it to finish, and the pencil comes back.

Copying a message

The other button next to the pencil copies your message, so you can paste it somewhere else or reuse it later.

Trying another answer

Use Try again below the latest answer when you want the assistant to answer the same question differently. The thinking state stays where that answer is, then the replacement appears word by word. Pictures and a selected place on the page from your original question are included again.

Rate an answer

Use the helpful or not-helpful button below an answer. A small form opens where you can add an optional note, then send it. Closing the form does not save anything, and rating an answer never changes your website.


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